KNOWLEDGE BASE ARTICLES

INTRODUCTION

Knowledge Base Articles – AYM Conseil

1. How to Register for a Training Session?

Registering for an AYM Conseil training session is simple. Follow these steps:

Explore Our Training Programs – Visit our website to view available training sessions, executive coaching, and corporate workshops.

Choose Your Preferred Training – Select the session that best fits your needs (B2B corporate training, one-on-one coaching, etc.).

Complete the Registration Form – Fill in your details and select your preferred date & format (online or in-person).

Confirm Your Booking – You’ll receive a confirmation email with payment details.

Make the Payment – Complete your payment via bank transfer to confirm your spot.

Receive Your Training Details – Once payment is processed, you’ll receive training materials and instructions.

If you need assistance, contact us at [email protected].

2. What Types of Training Do You Offer?

AYM Conseil offers specialized training and coaching in four key areas:

✅ Corporate (B2B) Communication Training – Tailored for teams & organizations to improve internal & external communication.
✅ Executive Coaching – One-on-one coaching for business leaders, executives, and professionals looking to enhance strategic communication skills.
✅ Media Relations & Public Speaking – Focused on crisis communication, media engagement, and corporate messaging.
✅ Political & Institutional Communication – Specialized training for government officials, NGOs, and public affairs professionals.

Sessions are available in-person and online, depending on your preference.

3. What’s Included in a Training Session?

Each AYM Conseil training session is designed for maximum impact. Depending on the training type, sessions include:

✅ Expert-led instruction – Training delivered by industry professionals with extensive experience in communication & strategy.
✅ Practical exercises – Real-world scenarios, case studies, and interactive activities.
✅ Training materials – Worksheets, guides, and presentation slides provided.
✅ Q&A and coaching support – Direct access to trainers for personalized guidance.
✅ Follow-up resources – Additional materials or consultation options available after training.

For tailored sessions, we customize the content based on your needs.

4. Can I Reschedule or Cancel a Session?

We understand that schedules may change. Here’s how rescheduling and cancellations work:

✅ Rescheduling – Clients may request to reschedule a session up to 72 hours before the scheduled date at no extra cost.
✅ Cancellations – Due to the preparation involved, we do not offer refunds for cancellations. However, you may transfer your booking to another participant.
✅ Emergency Situations – If an unavoidable event prevents attendance, we may offer credit for a future session.

For rescheduling, please email [email protected] with your request.

5.What Happens if a Session is Postponed?

In rare cases, AYM Conseil may need to postpone a session due to unforeseen circumstances. If this happens:

✅ You’ll be notified at least 48 hours in advance via email.
✅ You’ll receive an alternative rescheduled date for your session.
✅ If the new date doesn’t work for you, we offer credit toward a future training of equal value.
✅ No refunds are issued for postponed sessions, but we ensure flexible rescheduling options.

We value your time and strive to avoid disruptions. Contact us at [email protected] for more details.