Knowledge Base – AYM Conseil Training & Capacity Building
1. How Can I Request a Training Programme?
AYM Conseil’s training programmes are tailored to each organization’s context, audience, objectives and operational challenges.
To discuss a programme:
Explore Our Training Areas
Review our main areas of expertise and identify the topic that appears closest to your needs. You do not need to select a fixed package, duration or number of sessions.
Contact AYM Conseil
Reach us through WhatsApp, email or the consultation form and briefly describe your organization, participants, current challenge and expected results.
Initial Scoping Conversation
We will discuss your objectives, audience, operational context and preferred timeline to determine the most relevant intervention.
Receive a Tailored Proposal
AYM Conseil will recommend an appropriate format, content, duration, preparation process and deliverables.
Confirm the Assignment
Once the proposal, schedule and payment terms have been approved, you will receive all practical information required for the programme.
If you need assistance, contact us at [email protected].
2. What Types of Training Do You Offer?
AYM Conseil develops tailored training and capacity-building programmes in four main areas:
Leadership & Internal Communication
For leaders, managers and teams seeking stronger internal alignment, clearer managerial communication and more effective information-sharing practices.
Strategic, External & Media Communication
For organizations and professionals seeking stronger positioning, clearer messages, improved media relations and more coherent external communication.
Institutional Communication & Stakeholder Engagement
For public institutions, international cooperation programmes, NGOs, professional organizations and actors communicating with multiple stakeholders.
Team Coordination, Facilitation & Organizational Alignment
For organizations facing coordination difficulties, unclear responsibilities, communication gaps, internal tensions or periods of change.
Programmes may be delivered in person or online and can take the form of focused workshops, full-day sessions, multi-session programmes, leadership sessions or broader diagnostic and organizational support processes.
3. What’s Included in a Training Programme?
The content and deliverables depend on the organization’s needs and the agreed scope.
A programme may include:
- a preliminary needs assessment or scoping conversation;
- content adapted to the organization’s context and participants;
- expert-led instruction and facilitation;
- practical exercises, case studies and real working situations;
- worksheets, guides, presentation materials or shared tools;
- facilitated discussions and collaborative problem-solving;
- recommendations or an action plan;
- post-session resources or follow-up support, when included in the proposal.
The objective is not simply to transfer knowledge, but to help participants apply practical methods and improve their communication and coordination in real working situations.
4. Can the Programme Be Customized?
Yes. AYM Conseil does not impose a standard format before understanding the client’s needs.
The programme may be adapted according to:
- the organization’s sector and working environment;
- the participants’ roles and level of experience;
- the communication or coordination challenge;
- the expected results;
- the number of participants;
- the available timeframe;
- the need for preparation, facilitation, deliverables or follow-up.
A tailored proposal is prepared following the initial scoping conversation.
5. Can a Confirmed Session Be Rescheduled or Cancelled?
Rescheduling and cancellation conditions are specified in the proposal or agreement prepared for each assignment.
Because tailored programmes may require research, preparation, adaptation of materials, travel arrangements or the involvement of additional specialists, the applicable conditions may vary according to the assignment.
Clients should contact AYM Conseil as early as possible when a schedule change is required. Depending on the timing and the preparation already completed, the session may be rescheduled, converted into credit or subject to the conditions stated in the approved proposal.
For assistance, email at [email protected].
6. What Happens if AYM Conseil Needs to Postpone a Session?
If exceptional circumstances require AYM Conseil to postpone a confirmed session, the client will be informed as promptly as possible.
An alternative date will be proposed in consultation with the client. Any additional arrangements will follow the terms agreed in the proposal or assignment agreement.
AYM Conseil makes every effort to minimize disruption and preserve the objectives and quality of the programme.
7. Let’s Design the Right Programme for Your Organization
Tell us about your objectives, participants and current challenges. We will help you identify the most relevant content, format and level of support.
Discuss Your Needs on WhatsApp or Request a Consultation:
